Last Updated: December 2025
1. Who we are and what we do
Who we are
We are Oxford Leadership Academy Limited (“Oxford Leadership”, “us”, “we”, “our”). We are a limited company registered in England and Wales under registration number 04481220, and we have our registered office at 2nd Floor, 55 Ludgate Hill, London, United Kingdom, EC4M 7JW. We are registered with the UK supervisory authority, Information Commissioner’s Office (“ICO”), in relation to our processing of Personal Data under registration number Z1446327.
What we do
We are global leadership consultants and coaches. We are committed to protecting the privacy and security of the Personal Data we process about you.
As part of the delivery of our team coaching, leadership development, mentoring and training programmes, we provide access to our Self-Managing Leadership (“SML”) platform.
We process your personal data on SML on behalf of licensees and are therefore data processor. Licensees are data controllers.
2. Purpose of this privacy notice
The purpose of this privacy notice is to explain what Personal Data we collect about you and how we process it when you use the SML platform. This privacy notice also explains your rights, so please read it carefully. If you have any questions, you can contact us using the information provided below under the ‘How to contact us’ section.
3. Who this privacy notice applies to
This privacy notice applies to you if your employer has purchased an SML license and you are an SML user.
4. What Personal Data is
‘Personal Data’ means any information from which someone can be identified either directly or indirectly. For example, you can be identified by your name or an online identifier.
5. Personal Data we collect
The type of Personal Data we collect is outlined in the table below in the section entitled ‘Purposes, lawful bases and retention periods’.
6. How we collect your Personal Data
We collect most of the Personal Data processed on SML directly from you by email, and directly from you on the SML platform.
7. Purposes, lawful bases and retention periods
We will only use your Personal Data when the law allows. We use your Personal Data on SML in the following circumstances:
| Categories of individuals | Categories of Personal Data | Purpose of Processing | Lawful Basis | Retention Period |
| SML users/ participants | Name, email address, titles | To enable you to create an account to use the platform | Performance of a contract | 7 years from the expiration day of the license |
| SML users/ participants | Data Subjects’ input into the programme such as life experience, reflections etc. | To generate a personal timeline on the platform for you | Performance of a contract | 7 years from the expiration day of the license |
| SML users/ participants | Name, email address | To ask for your ratings and view of product | Performance of a contract | 1 year after survey completed |
8. Sharing your Personal Data
We use subcontractors to provide our services on the SML platform. When doing so, we transfer your personal data to the following subcontractors for the purposes described in this privacy policy:
- Cloudways LLC – Web hosting service provider, for hosting the SML Platform.
- Microsoft Office 365 – Communication and storage of programme material.
We may engage additional subcontractors in the future to support our operations. Where we do, we will ensure that any new providers are subject to appropriate data protection obligations and safeguards.
9. International Transfers
Your Personal Data processed on SML will not be transferred outside of the UK or the EEA.
10. Your rights and how to complain
You have certain rights in relation to the processing of your Personal Data, including to:
- Right to be informed
You have the right to know what personal data we collect about you, how we use it, for what purpose and in accordance with which lawful basis, who we share it with and how long we keep it. We use our privacy notice to explain this.
- Right of access (commonly known as a “Subject Access Request”)
You have the right to receive a copy of the Personal Data we hold about you.
- Right to rectification
You have the right to have any incomplete or inaccurate information we hold about you corrected.
- Right to erasure (commonly known as the right to be forgotten)
You have the right to ask us to delete your Personal Data.
- Right to object to processing
You have the right to object to us processing your Personal Data. If you object to us using your Personal Data for marketing purposes, we will stop sending you marketing material.
- Right to restrict processing
You have the right to restrict our use of your Personal Data.
- Right to portability
You have the right to ask us to transfer your Personal Data to another party.
- Automated decision-making. You have the right not to be subject to a decision based solely on automated processing which will significantly affect you. We do not use automated decision-making.
- Right to withdraw consent
If you have provided your consent for us to process your Personal Data for a specific purpose, you have the right to withdraw your consent at any time. If you do withdraw your consent, we will no longer process your information for the purpose(s) you originally agreed to, unless we are permitted by law to do so.
How to exercise your rights
You will not usually need to pay a fee to exercise any of the above rights. However, we may charge a reasonable fee if your request is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
If you wish to exercise your rights, you may contact us using the details set out below within the section called ‘How to Contact Us’. We may need to request specific information from you to confirm your identity before we can process your request. Once in receipt of this, we will process your request without undue delay and within one month. In some cases, such as with complex requests, it may take us longer than this, and, if so, we will keep you updated.
11. Complaints
You have the right to complain if you consider that we have not complied with the data protection law when handling your Personal Data. We will acknowledge receipt of your complaint within 30 days, investigate the matter without undue delay, and keep you informed of the progress and outcome. If you wish to complain please use the contact details given below under “How to Contact Us”. We will do our best to resolve the matter to your satisfaction.
If you are not satisfied with the outcome of your complaint, you can complain with the relevant supervisory authority. The supervisory authority in the UK is the Information Commission who can be contacted online at:
Or by telephone on 0303 123 1113
12. How to Contact Us
If you wish to contact us in relation to this privacy notice, or if you wish to exercise any of your rights outlined above, please contact us as follows:
Oxford Leadership Academy Ltd, Eden House, 2nd Floor, 2 St Aldates Courtyard, 38 St. Aldates, Oxford, OX1 1BN, UK
+44(0) 808 1756778
13. Changes to this privacy notice
We may update this notice (and any supplemental privacy notice) from time to time, as shown below. We will notify you of the changes where required by applicable law to do so.
Last modified December 2025